1. Information We Collect
-
Personal Information: When you place an order or register on our website, we may collect personal information such as your name, email address, shipping address, and payment details.
-
Non-Personal Information: We may also collect non-personal information, such as browser type, language preference, referring site, and the date and time of each visitor request.
2. How We Use Your Information
-
Order Processing: We use your personal information to process and fulfill your orders, including shipping and delivery.
-
Customer Service: Your information helps us respond to your customer service requests and support needs more efficiently.
-
Email Communication: We may use your email address to send you order updates, newsletters, promotional offers, and other information related to our products and services. You can opt-out of receiving marketing emails at any time.
-
Improving Our Website: We may use non-personal information to analyze trends, administer the site, track users' movements around the site, and gather demographic information to improve our website and services.
3. Information Disclosure
-
Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
-
Legal Compliance: We may disclose your information when required by law or to protect our rights, property, or safety or that of others.
4. Data Security
-
Security Measures: We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
-
Payment Security: We use a secure payment gateway provider to process payments. We do not store your credit card information on our servers.
5. Your Rights
-
Access and Control: You have the right to access, correct, amend, or delete any personal information we have about you. You may contact us at info@simpleskin.co.za to exercise your rights.
-
Opt-Out: You can opt-out of receiving marketing emails by following the unsubscribe instructions included in these emails.
6. Changes to This Privacy Policy
-
Policy Updates: We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new effective date.
​
Thank you for trusting Simple Skin with your personal information. We are committed to protecting your privacy and providing you with a secure online experience.